At Safimall, your privacy is important to us — and we’re committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

By using our site and sharing your information with us, you’re trusting us — and we don’t take that lightly.

📋 What We Collect

To serve you better, we may collect:

• Personal details like your name, phone number, email address, shipping address, and payment information.

• Non-personal data such as your IP address, browser type, and the kind of device you’re using — this helps us improve your experience.

💡 How We Use Your Information

We use the information you provide to:

• Process your orders and payments

• Offer customer support and respond to inquiries

• Improve our website, services, and shopping experience

• Send you order updates, exclusive offers, and useful tips (you can always opt out of promotions)

• Carry out research, analytics, and occasional marketing

🤝 Who We Share It With

We only share your information with trusted third-party partners who help us:

• Operate and maintain our website

• Process your payments securely

• Handle deliveries and logistics

We’ll never sell your data. If we’re ever required by law to share information or need to protect Safimall, our customers, or others — we’ll do so responsibly.

🔒 Keeping Your Information Safe

We take data protection seriously. Your personal details are safeguarded using secure encryption and standard safety measures to prevent unauthorized access.

👤 Your Rights & Choices

You’re in control. You can:

• View, update, or delete your personal information

• Unsubscribe from our promotional emails anytime (we’ll still send order-related emails)

🔁 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or in how we operate. If we do, we’ll update it here or notify you directly if it’s a big change.

Need Help or Have Questions?
Feel free to contact us at info@safimall.co.ke
We’re here for you.